Technical Event Protocol / Event Log – RetailForce

In addition to securing the cash register journal, which contains data on sales transactions of the electronic recording system ("cash register"), in some countries a so-called event log must be kept and in some cases also secured via a digital signature or other means. In the RetailForce infrastructure, this log method is called AuditLog.

Currently, the technical event log is used in the following countries (as of 01/2026). However, in terms of a complete implementation, we recommend integrating the event log in all countries that you map via the RetailForce Fiscal Middleware. The middleware decides independently 1) how and whether the event log must be processed in the respective country and 2) which events must be recorded for this:

Country	Designation / Description	must/ can	Notes
Canada / Québec	Technical events WEB-SRM	must	Logging of other transactions
Denmark	EventLog	must	part of the SAF-T export
France	Journal des Evènements Techniques (JET) / Technical Event Log	must	part of NF525-certification (Infocert)
Lithuania	Technical events Lithuania	must	Logging of other transactions
Austria	Stammdatenprotokoll / Master Data Protocol	can	Acc. to the Cash Register Directive 2012 Chapter 4.2.2. and 4.3.
Sweden	Log Memory / Audit Log	can	Logging of other transactions

Event entries (audit log entries) are transmitted to the RetailForce fiscalisation service via the function:

POST /api/v1/transactions/auditlog

The following is a list of all audit log events that can be managed by the RetailForce system.

The following information is provided:

Headline ... Event designation in the RetailForce system
Code ... RetailForce Event-Code
Description ... Description of the event
Method ... Transmission method - Events are set automatically by the Fiscal Middleware, or must be transmitted by the recording system. Automatic recording only takes place if DocumentTypes etc. are used correctly.
Denmark ... SAF-T EventCode (more information on the danisch EventCodes)
France ... NF525 JET Code (Inforcert)
Note in "[ ]":

[M] ... must field - mandatory information to meet the requirements of NF525.
[C] ... can field - are mandatory as soon as this function is provided by the electronic recording system ("cash register") or the data is available / recorded.
[O] ... optional - optional data, mainly for information purposes.

DocumentReprintOther

Code	1
Description	Used to record the reprinting / duplicating of a document
Method	automatically when calling either one of the endpoints: PUT /api/v1/transactions/reprintDocument/{clientId}/{documentGuid} PUT /api/v1/transactions/reprintDocument
Denmark	13014
Canada / Québec	[M]

DocumentSuspend

Code	2
Description	Used to track suspended / parked documents (recording in progess but not yet validated / issued). "Parked" in this case means that the final status of the document is not yet defined, i.e. whether the recording will be cancelled or completed.
Method
Denmark	13010
France	320 [C]

DocumentResume

Code	3
Description	Used when a previously suspended transaction is resumed
Method
Denmark	13011

DocumentTrainingModeOn

Code	10
Description	When starting a training, demo or education mode of the recording system (in many countries, receipts issued when using this mode need to be specially marked)
Method	automatic
Canada / Québec	[M]
Denmark	13023
France	100 [C]

DocumentTrainingModeOff

Code	11
Description	End of use of the training, demo or education mode of the recording system
Method
Canada / Québec	[M]
Denmark	13024
France	105 [C]

DocumentTypeSales

Code	100
Description	Sales document, cash receipt; mapped to DocumentType [0] = Receipt in RetailForce DocumentObjectModel v 1.1.0
Method	automatic
Canada / Québec	[M]
Denmark	13012

DocumentTypeReturn

Code	101
Description	Return receipt (issued when previously provided goods or services are returned by the customer)
Method	automatic
Canada / Québec	[M]
Denmark	13013
France	326 [C]

DocumentTypeProforma

Code	102
Description	Proforma invoice - preliminary bill or estimated invoice, can be used to propose the details of the upcoming transaction. Often used to show the value of a consignment of goods
Method	automatic
Canada / Québec	[M]
Denmark	13015

DocumentTypeDelivery

Code	103
Description	Delivery note - document that lists all the goods included in a delivery, often also referred to as dispatch note, or goods receipt
Method	automatic
Denmark	13016

DocumentTypeTraining

Code	104
Description	Training receipt - a document created using a training, demo or education mode of the recording system.
Method	automatic
Canada / Québec	[M]
Denmark	13017
Sweden	[M]

DocumentTypeWithDrawal

Code	105
Description	Skimming - special type of withdrawal (DocumentTypePayOut = 106); With a skimming, money is withdrawn from the cash register, e.g. to take it to the bank during the day. The cash balance of the cash register is reduced in the process.
Method	automatic
Denmark	13019
France	170 [C]

DocumentTypePayOut

Code	106
Description	Record a pay-out form the cash register - e.g. when taking money out of the cash drawer
Method	automatic
Canada / Québec	[M]
France	170 [C]

DocumentTypePayIn

Code	107
Description	Record a pay-in to the cash register - e.g. when change is deposited in the cash drawer
Method	automatic
Canada / Québec	[M]
France	170 [C]

DocumentTypeOpeningBalance

Code	108
Description	Opening balance (opening stock) of the cash register
Method	automatic
Canada / Québec	[M]
France	170 [C]

DocumentTypeNullReceipt

Code	109
Description	Zero receipt - receipt with sum = 0; used, for example, within the framework of the Austrian Cash Register Security Ordinance (RKSV)
Method	automatic
Canada / Québec	[M]

DocumentTypeInvoice

Code	110
Description	Invoice - regular sales document
Description	automatic
Canada / Québec	[M]

DocumentTypeEndOfDay

Code	119
Description	Closing of cash register / EndOfDay document
Description	automatic
France	170 [C]

DocumentTypeOther

Code	120
Description	Other / own document types not covered by codes 100 - 119 and 121 - 139 (DocumentTypeMiscellenousNonFiscal)
Method	automatic
Denmark	13018

DocumentTypeVoid

Code	121
Description	Used to void a previously issued document
Method	automatic
Denmark	13028
France	190 [C]

DocumentTypeLongTermOrder

Code	122
Description	Use for supporting document: Long Term Order in Germany, "note (bill)" in France, mostly in gastronomy - e.g. kitchen slip, table order
Method	automatic
Canada / Québec	[M]

DocumentTypePaymentConfirmation

Code	123
Description	Payment confirmation - used to confirm receiving a payment for certain service or goods
Method	automatic
Canada / Québec	[M]

DocumentTypeCustomerOrder

Code	124
Description	Customer Order
Description	automatic

DocumentTypeInventory

Code	125
Description	Cash balance booking
Description	automatic

DocumentTypePurchase

Code	126
Description	Purchases which are recorded via the POS-system
Description	automatic

DocumentReprintLongTermOrder

Code	140
Description	Used when duplicating / reprinting supporting documents (see code: 122)
Method	automatic
Canada / Québec	[M]
France	155 [C]

DocumentReprintPaymentConfirmation

Code	141
Description	Used when payment confirmations (see code: 123) are duplicated / reprinted
Method	automatic
Canada / Québec	[M]
France	156 [C]

DocumentReprintReceipt

Code	142
Description	Used when a sales receipt ("documentType": 0 / "[0] = Receipt") is reprinted.
Method	automatic if "reprintType": "reproduction" is set
Canada / Québec	[M]

DocumentReprintInvoice

Code	143
Description	Used when an invoice ("documentType": 1 / "[1] = Invoice") is reprinted.
Method	automatic if "reprintType": "reproduction" is set
Canada / Québec	[M]

DocumentDuplicateReceipt

Code	145
Description	Used when a duplicate (merchant copy) of a sales receipt ("documentType": 0 / "[0] = Receipt") is produced.
Method	automatic if "reprintType": "duplicate" is set
Canada / Québec	[M]

DocumentDuplicateInvoice

Code	146
Description	Used when a duplicate (merchant copy) of an invoice ("documentType": 1 / "[1] = Invoice") is produced.
Method	automatic if "reprintType": "duplicate" is set
Canada / Québec	[M]

DocumentAbandonLongTermOrder

Code	150
Description	Used to track recorded supporting documents (long term order, note,...) that have been previously recorded / validated but for which no receipt has been issued. So an order was "placed", but no settlement was made later.
Method
Canada / Québec	[M]

DocumentTraceUnprintLongTermOrder

Code	151
Description	this event is used to trace order document ("long term oder" in Germany, “note” in France) which have been successfully signed but have not been printed, but electronically issued. Infocert introduced this event for the law of Feb. 10th 2020, on the fight against waste and the circular economy. Example: An order was successfully placed in the restaurant and the document was signed. However, there is no printout but the order is only displayed digitally, e.g. on a kitchen monitor.
Method
France	329 [C]

DocumentCancelLine

Code	160
Description	Cancellation of an article line - applies to supporting documents prior to the transaction
Method
Canada / Québec	[M]
France	323 [C]

DocumentVoidLine

Code	161
Description	Cancellation(s) of article(s) after order
Method
Canada / Québec	[M]
France	325 [C]

DocumentCancelDocument

Code	165
Description	Cancelation of a transaction
Method	automatic when endpoint POST /api/v1/transactions/cancelDocument is called
Canada / Québec	[M]
Lithuania	[M]

DocumentUpdatePayment

Code	170
Description	Used to track changing the method of payment after issuing the receipt
Method
France	420 [C]

DocumentUpdateLongTermOrder

Code	171
Description	Used to track updates to already issued (signed) supporting documents (long term order, note,...)
Method
France	327 [C]

DocumentUpdateLine

Code	172
Description	Used to track updates / changes to offered articles (lines)
Method
France	328 [C]

DocumentUpdateTable

Code	173
Description	Used to track change of table (in gastronomy / catering industry) already assigned to a supporting document (long term oder, note,...)
Method
France	430 [C]

DrawerOpen

Code	200
Description	Used to record opening of the cash drawer
Method
Denmark	13005
Lithuania	[M]

DrawerClose

Code	201
Description	Used to record closing of the cash drawer
Method
Denmark	13006

PrinterUnavailable

Code	210
Description	Used to track unavailability of printer
Method
Canada / Québec	[M]
France	150 [C]

PrinterAvailable

Code	211
Description	Restore communication with the printer
Method
Canada / Québec	[M]

UserLogin

Code	400
Description	Used to track login of a user
Method
Canada / Québec	[M]
Denmark	13003

UserLogout

Code	401
Description	Used to track when a user logges out
Method
Canada / Québec	[M]
Denmark	13004

UserRightsChange

Code	410
Description	Used to track when user rights changed (FR: Any change in user rights, profiles, types impacting certified features must be traced by this event)
Method
France	130 [C]

ApplicationStMethod

Code	500
Description	Start of the application
Method
Denmark	13001
France	80 [C]

ApplicationShutDown

Code	501
Description	Shutdown / stopping of the terminal / application
Method
Denmark	13002
France	40 [C]

ApplicationUpdate

Code	502
Description	Used to document updates to the (cash register) application. In France, major updates are recorded via this event.
Method
Denmark	13007
France	250 [M]

ApplicationUpdateMinor

Code	503
Description	Used to document minor updates of the (cash register) application.
Method
France	255 [C]

ApplicationFiscalMiddlewareUpdate

Code	504
Description	Used to document updates to RetailForce Fiscal Middleware.
Method

ApplicationEmergencyModeOn

Code	505
Description	Used to record the activation of a possible autonomous mode / emergency mode of the recording system (FR: autonomous mode corresponds to an interruption of the connection of a terminal to the central system so that it works offline).
Method
Denmark	13026
France	70 [C]

ApplicationEmergencyModeOff

Code	506
Description	Used to record the deactivation of autonomous mode / emergency mode and the return to normal operation (FR: The end of emergency mode corresponds to a reconnection of the terminal, which causes the end of autonomous mode and the restart of centralised/connected mode).
Method
Denmark	13027
France	120 [C]

ApplicationInitialize

Code	510
Description	Data initialization - may occure the first time the application / software is used
Method	automatic
France	260 [C]

ApplicationAddWorkstation

Code	511
Description	Used when a new workstation / input device is added or commissioned.
Method
France	126 [O]

ApplicationDeleteWorkstation

Code	512
Description	Used when a new workstation (workstation) / input device is taken out of service / decommissioned
Method
France	127 [O]

ApplicationOfflineModeOn

Code	550
Description	Used to record problems in communication with tax authorities' online systems
Method	automatic
Canada / Québec	[M]

ApplicationOfflineModeOff

Code	551
Description	Used to record the end of connection problems with tax authorities' online systems
Method	automatic
Canada / Québec	[M]

MasterDataItemPriceChange

Code	700
Description	Used to track price changes
Method
Denmark	13021

MasterDataItemPriceLookup

Code	701
Description	Used to track look-up of prices
Method
Denmark	13022

MasterDataItemUpdateCompany

Code	702
Description	Used to track any changes in the data related to the taxable company identification (e.g. changes in: address, company ID, company name, FR: SIRET-No.,...)
Method	automatic
France	410 [C]

TransferOwnership

Code	899
Description	Used in case of changes of entity owning and using the application (e.g. modification of the company ID, FR: SIREN)
Method
France	128 [C]

DataIntegrityBackupDatabase

Code	900
Description	Used when a backup of the database is made
Method
France	230 [C]

DataIntegrityRestoreDatabase

Code	901
Description	Used when the database is restored with a previously made backup; attention: differs from DataIntegrityDataRecovery = 905!
Method
France	220 [C]

DataIntegrityPurgeDatabase

Code	903
Description	Used when the database of the application is purged (e.g. due to insufficiant memory), FR: attention - periodical closing and archiving of fiscal data MUST precede purge
Method
France	200 [C]

DataIntegrityPurgeEventLog

Code	904
Description	Used when the Event Log (FR: Technical Event Log) is purged, FR: attention - only "purgeable" events of the JET may be deleted and only after archiving of the old JET.
Method
France	205 [C]

DataIntegrityDataRecovery

Code	905
Description	Only used to record data recovery when switching to a new system (e.g. in the event of a hardware failure, or planed due to exchange of hardware); attention - differs from DataIntegrityRestoreDatabase = 901!
Method
France	210 [C]

DataIntegrityForwardData

Code	910
Description	Used when data is forcedly forwarded to a central system (from an input device)
Method
France	123 [C]

DataIntegrityConsolitationComplete

Code	911
Description	Used when data are consolidated at a central system after the end of an emergency mode (after ApplicationEmergencyModeOff = 506)
Method
France	125 [C]

DataIntegrityFailure

Code	949
Description	Used when detecting an integrity failure in secured data (integrity is broken when secured data have been altered subsequentially)
Method
France	90 [M]

DataSequenceChange

Code	950
Description	Used when changing the continuous sequence management mode (change in numbering methods due to temporal or organisational changes)
Method
France	10 [C]

DataSequenceFailure

Code	951
Description	Used when a break in the continuous sequence (document numbers) has been detected (concerns the detection of a break in the continuous document numbering, except when changing the numbering mode, which is managed by the event DataSequenceChange = 950).
Method
France	95 [C]

DataImportExternal

Code	960
Description	Used when importing data from a third party / external software
Method
France	140 [C]

DataIExportAccounting

Code	970
Description	Used when the application generates an export file for import into an accounting software
Method
France	180 [C]

DataExportGeneric

Code	971
Description	Used when exporting generic data (except: DataExportAccounting = 970), e.g. to stock managment systems, or other third party applications/systems
Method
France	110 [C]

FiscalPeriodClosingDay

Code	1000
Description	Used when creating a daily closing / Z report
Method	automatic
Denmark	13009
France	50 [M]

FiscalPeriodClosingMonth

Code	1001
Description	Used when creating a monthly closing
Method	automatic
France	50 [M]

FiscalPeriodClosingYear

Code	1002
Description	Used when creating an annual closing of closing of the fiscal year
Method	automatic
France	60 [M]

FiscalReportClosingDay

Code	1010
Description	Used when creating an intermediary closing / X report
Method
Denmark	13008

FiscalReportUserReport

Code	1050
Description	Used to record the creation of a user report. Use of the endpoint: POST /api/v1/management/canada/userReport/{clientId}/{selectedYear}
Method	automatic
Canada / Québec	[M]

FiscalErrorReceivedFromAuthorities

Code	1070
Description	Used to record that WEB-SRM has returned an error.
Method	automatic
Canada / Québec	[M]

FiscalArchiveYear

Code	1100
Description	Used when end of year / end of fiscal year is sent to archive
Method
France	30 [M]

FiscalArchiveIntermediate

Code	1101
Description	Used when moving files to archive
Method
France	20 [C]

FiscalJournalExport

Code	1200
Description	Used when exporting the archived journal data to an external medium
Method
France	440 [O]

FiscalSignatureUpdateKey

Code	1300
Description	Used to track changes in the key pair of the electronic signature
Method
France	450 [C]

FiscalAudit

Code	1400
Description	Used in case that the application allows the creation of a "Tax-Auditor" user profile; FR: Start/end of tax audit, This event is used to track the first login of this user
Method
France	280 [C]

FiscalAuditFileTransfer

Code	1401
Description	Used to document file transfer at the request of the tax administration
Method
France	295 [C]

FiscalUpdateAffiliation

Code	1401
Description	Change to compliance parameters – e.g. when a configuration parameter that affects fiscalisation is changed.
Method
France	270 [C]

Other

Code	10000
Description	Used to document any other / own events
Method
Denmark	13999