With the endpoint
- PUT /api/v1/management/clients/{clientId}/supportPackage
the so-called "Support Package" can be transferred from the client to the RetailForce Cloud.
The Support Package contains, among other things, the log files of the client for possible error analysis by RetailForce Support.
After successful transfer, the Support Package can be called up via the "Support packages" action item (RetailForce Cloud Portal).
Result
If processing is successful (200), the Support Package is transmitted to the RetailForce Cloud.
Usage
- If needed, when (log) data is to be sent to RetailForce for analysis.
Prerequisit
- Licence "Support package upload to retailforce cloud" must be assigned to the client configuration (selection with corresponding fiscalisation licence).
Form fields
When calling PUT /api/v1/management/clients/{clientId}/supportPackage, the corresponding ClientId must be transmitted.
Response
Possible Response:
| Code | Description | Example |
| 200 |
Support Package was successfully submitted |
- |
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