In this article you will learn how to fix the error HttpStatusCode 424 - FailedDependency (or a CloudNotConnectedException is thrown in the DLL integration).

Symptoms

• When calling the fiscal module of the respective fiscal client, the error "HttpStatusCode 424 - FailedDependency" occurs (e.g. at CreateDocument).
• When the fiscal module of the respective fiscal client is called up, the error CloudNotConnectedException is returned (e.g. at CreateDocument).

Cause

When loading the fiscal module and the cloud archiving is activated (via configuration), the system checks whether the credentials for the cloud archiving were previously transferred to the system when loading the module. If this is not the case, the errors described under "Symptoms" are returned.

The correct control for the transmission process is described here:

Best Practice: Connection setup after cash register restart

Troubleshooting

Using FiscalService

If you are using the Fiscal Service, call the CloudConnect method and pass the correct cloud credentials (ApiKey/ApiSecret).

Using DLL (nuget) implementation

When calling the CreateFiscalModuleForClient method, transmit the correct cloud credentials (ApiKey/ApiSecret).