Error: GetConfiguration for client <ClientId> not found

If you receive the following error message in the course of commissioning the fiscal client via

• PUT /api/v1/management/clients/byCloud

{
  "StatusCode": 402,
  "Message": "
    {
    \"statusCode\":402,
    \"message\":
      \"License 'GetConfiguration' for client '<clientId' not found.\"
    }"
}

the corresponding licence "Access configuration download" is not assigned.

To troubleshoot:

• log in to the RetailForce portal,
• check whether
  • a configuration object is assigned to the relevant terminal (or organisation, company or store) at all,
  • whether the getConfiguration licence has been assigned and
  • whether there are any other validation errors on the terminal?

After correcting the error, try the commissioning again.

Process overview