Cash register reporting via RetailForce Portal

These instructions consist of two phases: the preparation phase, in which all relevant master data is checked and configured, and the execution phase, in which the actual reporting process takes place.

Phase 1 – Master data check and configuration

Why: Only complete and correct master data prevents errors and queries from the tax authorities and forms the basis for successful reporting.

Step 1 – Organisation: Check basic data

Objective: Ensure that the report is assigned to the correct legal entity.

• Select „Organisation“ in the main menu.
• Select the desired organisation and click on „Actions“ in the „Details“ menu.

Step 2 – Company details: Legal form & communication

Objective: Enter the legally correct legal form and specify an email address for the confirmation link.

• In the „Legal Person“ section, select the appropriate „Legal form“ (e.g. Ltd.).
• Under „Communication“, enter the email address of the cash register operator.

Step 3 – Company identification: Enter tax numbers

Objective: Ensure that the company is clearly identified by ELSTER .

• TaxNumber (tax number): Format varies depending on the federal state.
• TaxOfficeNumber (tax office number): Depending on the federal state, the first digits of the tax number consist of the tax office number. This can be 2 to 4 digits long and identifies the responsible tax office.
• VatNumber (VAT ID): Unique identification number throughout the EU .

Step 4 – Terminal (store level): Check device data

Objective: Verify legally required information for each POS system .

• In „Stores“, select the branch and open the corresponding terminal.
• Fill in the following fields:
  • Platform Type: Operating system (e.g. Android, Windows).
  • Terminal Type: POS system type (e.g. PC-based cash register).
  • Purchase Date & Commissioning Date.
• In the section „Terminal Information“ check the hardware and software details.

Step 5 – Configuration: Assign licence

Objective: Activate the function for reporting to the German tax authorities. Open the

• „Configuration → Licenses“ in the main menu.
• „POS and TSE Announcement“ is enabled.

Phase 2 – Implementation of the TSE notification

Why: In this phase, the verified data is finally validated and transmitted to the tax authorities.

Step 6 – Start the notification process

• Return to the „Organisation“ overview.
• Select organisation → select „TSE Announcements“.
• Click „+ Start Process“ in the top right corner.

Step 7 – Validate & start transmission

• Select the relevant branch(es) in the pop-up window.
• Click „Validate“ → The system confirms that the check was successful.
• Click „Start Process“ → An email with a verification link will be sent.

Schritt 8 – Approval via email

• Open your email inbox (from step 2).
• Check the PDF → if the data is correct, click on the verification link.

Step 9 – Completion & confirmation

• The message „TSE Announcement successfully verified!“ appears in the portal.